Category:Support & Maintenance: Difference between revisions
76dssupport (talk | contribs) Created page with "== When to Use the Support Center == Certain issues are better handled through our ticket system rather than via wiki guidance. Use the Support Center when: * You need ongoing support or tracking (bugs, outages, login issues) * You have a request that involves multiple steps or teams (hosting, backend, server) * You previously opened a ticket and need updates For such issues, submit a ticket via: [https://support.76designsolutions.com support.76designsolutions.c..." |
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= | = Support & Maintenance = | ||
This category describes what ongoing support and maintenance services include, how they work, and what to expect after the main project or site launch. | |||
== What Belongs Here == | |||
* Definitions of support service tiers (hours, updates, backups). | |||
* Maintenance schedules (updates, backups, monitoring). | |||
* Common maintenance tasks and how to request them. | |||
* Guides for clients on what’s covered under maintenance vs what constitutes a project scope. | |||
== Helpful Pages (Suggested) == | |||
* [[Support]] — general help and contact. | |||
* [[Troubleshooting/Improving Site Speed]] — performance issues. | |||
* [[Troubleshooting/Resolving Plugin Conflicts]] — plugin/theme issues. | |||
== Related Categories == | |||
[[Category:Support]] | |||
[[Category:Troubleshooting]] | |||
Latest revision as of 16:58, 11 March 2026
Support & Maintenance
This category describes what ongoing support and maintenance services include, how they work, and what to expect after the main project or site launch.
What Belongs Here
- Definitions of support service tiers (hours, updates, backups).
- Maintenance schedules (updates, backups, monitoring).
- Common maintenance tasks and how to request them.
- Guides for clients on what’s covered under maintenance vs what constitutes a project scope.
Helpful Pages (Suggested)
- Support — general help and contact.
- Troubleshooting/Improving Site Speed — performance issues.
- Troubleshooting/Resolving Plugin Conflicts — plugin/theme issues.
Related Categories
Subcategories
This category has the following 2 subcategories, out of 2 total.
S
T
Pages in category "Support & Maintenance"
The following 3 pages are in this category, out of 3 total.