This category describes what ongoing support and maintenance services include, how they work, and what to expect after the main project or site launch.

• Definitions of support service tiers (hours, updates, backups).
• Maintenance schedules (updates, backups, monitoring).
• Common maintenance tasks and how to request them.
• Guides for clients on what’s covered under maintenance vs what constitutes a project scope.

• Support — general help and contact.
• Troubleshooting/Improving Site Speed — performance issues.
• Troubleshooting/Resolving Plugin Conflicts — plugin/theme issues.