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Category:Troubleshooting/How to Fix 404 Errors

From 76 DS Help Website

How to Fix 404 Errors

A 404 Error (“Page Not Found”) means someone tried to visit a URL that doesn’t exist on your site. These errors reduce user satisfaction and can hurt SEO. Here’s how to find them, fix them, and prevent them.

Common Causes

  • URLs changed without setup of redirects (page renamed or moved)
  • Internal links or menus pointing to pages that have been deleted or renamed
  • Typographical errors in links (wrong case, missing characters, wrong slashes)
  • External links from other sites pointing to non-existent content
  • Missing or misconfigured routing rules (especially with dynamic sites or CMSs)

How to Find 404 Errors

  • Use Google Search Console → Coverage report to see “Not Found” URLs
  • Use site crawlers like Screaming Frog or Ahrefs to scan for broken links
  • Manually click through site menus, footer links, or content that references old pages/images
  • Monitor server logs or 404 logs to see which URLs visitors are hitting

How to Fix 404 Errors

  • For pages you moved/renamed: create a 301 redirect from the old URL → new URL
  • Fix any internal links or navigation pointing to the wrong URL
  • If content was deleted intentionally but has inbound links, consider creating alternate content or redirect to a relevant page
  • Ensure consistency in URL structure (lowercase, consistent use of trailing slash)
  • Use a custom 404 page that helps users find related content or site navigation so they find what they were looking for

Preventing 404 Errors in the Future

  • Maintain a regular link audit (monthly or quarterly) using tools or plugins
  • Before deleting or renaming pages, plan the redirects
  • Use CMS functions for redirect management if available
  • Avoid changing page slugs unless necessary
  • Keep sitemaps updated to reflect current live URLs

What to Do If You See a Surge in 404 Errors

If you suddenly get many 404 reports:

  • Investigate recent changes (migration, URL structure change, new theme or plugin affecting routing)
  • Check external links (partners, ad campaigns) to ensure their links are updated
  • Batch-create redirects if many URLs need adjustment
  • Inform stakeholders if important pages are affected

When to Contact Support

Submit a ticket if:

  • The homepage, contact page, or other key pages are returning 404s
  • Redirect rules are not working or causing redirect loops
  • You’re unable to locate the source of broken links
  • SEO visibility drops due to missing pages

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